Returns and Refunds
Last updated: 2026-11-08
Template: have your attorney review. Not legal advice. Highlighted items in [brackets] still need the business's details.
The refund promise
Dr. Robert Love offers a refund on request within 180 days of delivery, if you are not satisfied with your order. Opened products: [Opened / used products accepted?].
Return steps
- Get in touch by email (support@roarlionsmane.com) or phone ((305) 209-0853) and give us your name and order number; we will confirm the return and where to send it.
- Package the items carefully and post them with tracking to [Return address]. Parcels that never reach us cannot be refunded.
- Who pays return shipping: [Who pays return shipping]. We refund original shipping charges only if the mistake was ours.
Restocking fee: [Restocking fee (%), or none].
When you get your money back
After the returned items reach us, your refund goes back to the original payment method within [Refund processing time (days)] business days. Allow a few more days for your bank to post it.
Damaged, wrong or missing items
Report damaged, incorrect or missing items to email (support@roarlionsmane.com) or phone ((305) 209-0853) within [Days to report damaged or missing items] days of delivery, ideally with a photo; we will replace or refund them at no cost to you.
Cancelling auto-ship
You can cancel a subscription at any time: [How to cancel], [Cancellation deadline before the next charge]. The guarantee above applies to each shipment.
Your statutory rights
This policy adds to, and does not limit, any rights you have under consumer law. Brain Fit For Life, LLC honours those rights.
Contact us
Brain Fit For Life, LLC, US. Email: support@roarlionsmane.com. Phone: (305) 209-0853.
